Lexus of Towson

About Service And Parts

Services-Lexus

SCHEDULE LEXUS SERVICE & REPAIRS

 

IT'S A BIG DECISION WHEN YOU DECIDE TO PURCHASE OR LEASE A NEW LEXUS, AND YOU WANT TO PROTECT THE INVESTMENT YOU'VE MADE AS BEST YOU CAN. THAT'S WHY WE OFFER A QUALITY SERVICE CENTER AT OUR LEXUS DEALERSHIP NEAR LUTHERVILLE-TIMONIUM, MD. WE DO EVERYTHING WE CAN TO ENSURE YOUR LEXUS MAINTAINS ITS PEAK CONDITION AND CONTINUES TO PERFORM WELL FOR MANY MILES AND YEARS.

 
 

 

LIST OF SERVICES

 

MAINTENANCE

LIST OF SERVICES

When it’s time for your routine service visit, we can help you right away at Lexus of Towson. Our Lexus-certified service technicians are experts in their field, and can answer any question you may have about your vehicle's condition. We'll take care of oil changes, tire rotations and brake checks, and can service your transmission or engine when necessary. We're also your source for tires designed specifically for your Lexus!

  • Vehicle road test
  • Fluid level inspection and adjustment
  • Oil change and filter replacement
  • Tire rotation
  • Brake inspection
  • Cabin air filter replacement

*Complimentary services for vehicles using non-synthetic oil are 30 days or 1,000 miles and six months or 5,000 miles.

LEXUS TIRE CENTER
SERVICES

LIST OF SERVICES

Whether your car’s motor oil needs to be changed or you need a new battery, our Lexus service center has what you need. Our technicians are specially trained and certified to provide top-notch service. Their attention to detail, efficient operations and expert staff make Lexus of Towson a great choice for Lexus service. Some of our maintenance offerings include:

  • Wheel Alignment: If your tires squeal or you notice them wearing unevenly, it’s time for a wheel alignment. Another sign is if your vehicle pulls to the left or right on its own.
  • Tire Replacement: When your tires are too worn, they need to be replaced instead of aligned. We offer tires that are specifically designed for your vehicle and have 24-month road hazard coverage.
  • Battery Service: Allow us to check your vehicle’s battery and charging system to ensure you won’t end up stuck with a dead battery. We will install a genuine Lexus battery if yours is due to be replaced.
  • Brake Service: You should stop by for brake service if your brake check light is on, your vehicle squeals when the brakes are applied, the brake pedal goes to the floor or your car takes a long time to come to a complete stop
VEHICLE MAINTENANCE

OEM LEXUS PARTS & ACCESSORIES

STAY WITH THE LEXUS STYLE! Visit Lexus of Towson when your vehicle needs new parts or accessories. Come see our inventory of the top Lexus gear. From hats to shirts and even golf bags. Model cars are a great gift. Style your office with a Lexus wireless mouse or Bluetooth speaker. Be the talk of the party when you are wearing the new FSport watch.

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MAINTENANCE

MAINTENANCE SCHEDULE

Lexus Owner Resources

Feel confident whenever you drop your car off at our Lexus service center because your vehicle is in great hands. The Lexus factory-trained technicians who graduated from the Lexus College will give your vehicle the attention and care it needs. In case you have unanswered questions, here are some Lexus owner resources you may enjoy:

  • Owner's Manuals   
  • Owner Benefits   
  • Lexus Enform   
  • Lexus RES+   
  • Lexus National Service History   
  • Video Gallery   
MAINTENANCE SCHEDULE
WHEEL- ALIGNMENT

WHEEL ALIGNMENT

Your vehicle's wheel alignment can be negatively affected by driving on rough or poorly maintained roads. Misalignment can lead to uneven tire wear and less than optimal handling and fuel economy. Here are some signs of tire misalignment:

  • Your vehicle pulls to the left or right  
  • The steering wheel is off-center when you're driving in a straight line  
  • Squealing tires  
  • Uneven or rapid tire wear  

If you suspect your vehicle's wheels are misaligned, schedule an appointment. We can check the alignment with our precision equipment and adjust it if necessary.

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BRAKES

GENUINE LEXUS BRAKES

Proper maintenance of your vehicle's braking system is a must for performance and safety. Here are some signs that your brakes should be serviced:

  • The brake light is on. If the emergency brake is not engaged and your brake light is on, schedule an appointment with us to have your braking system thoroughly checked.  
  • When pressed, the brake pedal almost reaches the floor. If your brake pedal goes almost to the floor when you press it, have us check your brakes immediately.  
  • Your vehicle is taking longer than usual to stop. Have your brakes checked immediately if this is the case.  
  • The brakes squeal or make a grinding sound. Brakes squeal when the brake pads are worn and need to be replaced. If the brake pads are completely worn, the rotors will begin to make a grinding sound. Bring your Lexus into the dealership for servicing if your brakes are squealing or making a grinding sound.
SCHEDULE SERVICE

DEALERSHIP AMENITIES

While we efficiently service your Lexus, you can take advantage of our Wi-Fi equipped lounge. Our other thoughtful extras include transportation to and from your home or office, a complimentary car wash, a fleet of Lexus loaner vehicles should you need one and a complimentary café where you can sip your favorite beverage or enjoy a snack.

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TECHNICIANS

LEXUS TECHNICIANS

There are many reasons to service your vehicle at our Lexus dealership. An important one is our Lexus factory-trained technicians, who are trained and certified at the Lexus College.
When your technician steps into the service bay, you can be confident knowing they have been trained and certified in servicing your Lexus vehicle using some of the most advanced diagnostic tools and equipment in the industry.

SCHEDULE SERVICE
PARTS

GENUINE LEXUS PARTS

Lexus dealers use original replacement parts when servicing your vehicle. They're specifically designed for your vehicle and manufactured to the highest quality and standards. This is important because even the smallest parts can play a big role in your vehicle's performance and longevity.

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BATTERIES

GENUINE LEXUS BATTERIES

Our certified technicians can perform a check of your vehicle's battery and charging system to determine the condition of your battery. Should your battery need to be replaced, we can install a genuine Lexus battery specifically designed for your vehicle. Genuine Lexus batteries provide superior performance and all year round reliability. Schedule an appointment for a battery check today.

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ACCESSORIES

GENUINE LEXUS ACCESSORIES

Whether you're looking for distinctive style, enhanced capability or added peace of mind, our line of genuine Lexus accessories offers something for every model and every budget. Designed and tested exclusively by our engineers for a precise fit and finish, they offer 100% Lexus quality along with a comprehensive, nationwide warranty. [1]
[1] Accessories from The Accessory Line come with a warranty that is honored at all Lexus dealerships nationwide for up to 48 months/50,000 miles. See your Lexus dealership for specific warranty details.

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RESOURCES

OWNER RESOURCES

LEXUSDRIVERS.COM

For your convenience, a website dedicated to helping you make the most of the Lexus-ownership experience. Key resources include:

  • Lexus Enform 
  • Lexus National Service History 
  • Video Gallery 
  • Lexus RES+ 
  • Owners Manuals 
  • Owner Benefits 

Additional Resources:

LEXUS CERTIFIED COLLISION CENTERS

 

BLADE

GENUINE LEXUS WIPER BLADES

Keeping your vision clear when driving in inclement weather conditions is vital for safe driving. Lexus Genuine Wiper Blades are built for performance and designed to the precise specifications of your windshield curvature to maximize moisture removal.

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PARTS & ACCESSORIES

 

MATS

ALL WEATHER FLOOR MATS

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SPOILER

REAR SPOILER

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BUMPER

REAR BUMPER APPLIQUE

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DOOR -EDGE

DOOR EDGE GUARDS

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KEY -GLOVES

KEY GLOVES

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CARGO- NET

CARGO NET

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PARTS & ACCESSORIES

 

 
 

Service

Service Director BILL  MORTIMER
BILL MORTIMER
Service Director
(410) 769-9400

We'd like to welcome Bill back to Lexus of Towson! Bill returns to us after being away for a little over a year. He was an awesome Service Consultant here in his previous role and using what he learned in is year away he will be just what we need keeping an eye on our Guests needs and concerns. Welcome back Bill Dealer Bio upcoming....

Service Consultant R. SCOTT JOHNSON
R. SCOTT JOHNSON
Service Consultant
(443) 632-2910

Been with Lexus since 2001

Service Consultant VINCE  GEPPI
VINCE GEPPI
Service Consultant
(410) 769-9400
Service Consultant ANDY  WOO
ANDY WOO
Service Consultant
(410) 769-9400
Service Consultant MONIQUE  WOOD
MONIQUE WOOD
Service Consultant
(410) 769-9400
Service Consultant ETHAN  SNADER
ETHAN SNADER
Service Consultant
Service Consultant MATT  GRIFFIN
MATT GRIFFIN
Service Consultant
(410) 769-9400
Guest Relations Manager NANCY  GEPPI
NANCY GEPPI
Guest Relations Manager
(410) 769-9400
Shop Foreman Mike Welsh
Mike Welsh
Shop Foreman
Lexus Master Certified

 

OWNER RESOURCES

 

LEXUSDRIVERS.COM

FOR YOUR CONVENIENCE, A WEBSITE DEDICATED TO HELPING YOU MAKE THE MOST OF YOUR LEXUS- OWNERSHIP EXPERIENCE.

Dealership Information