New 2020 Lexus ES 350 ES 350 in Towson, MD

“ Gordon was absolutely amazing. He was very professional, knowledgeable, understanding, and A pleasure to work with. He made sure he did everything in his power to make us happy with our first lexus purchase. Would highly recommend him and this dealership to everyone. If I could give them 10 stars I would. ”

“ Great Service! And free snacks :) ”

“ Very responsive and courteous salesman. Sherwood Schaffernoth followed up all my requests quickly. He answered all my questions satisfactorily. He offered me to call him, if I have any question. ”

“ George Zicopoulos was a wonderful sales person we felt he was excellent in giving us as much information about the car an ask us to call or come in for assistance and we may need it thank Michael for his assistance also. I would refer them to any of our friends. ”

“ Mike Shuman and Dianne Saunders provided me with superior service. I flew from SC to buy my car from Lexus of Towson. ”

“ I was pleased with the excellent service, friendliness and knowledge of our sales person, Jonathan Butler. He listened to our wants and needs. He didn't badger us when we needed time. He knew the car was for me and spoke to me not just to my husband which many sales people do. I highly recommend the dealership and Jon! ”

“ Great buying experience. Sherwood was excellent. He made the process very smooth. Gave us a great deal on the new car. The car is excellent and we could not be happier. We will definitely be back to buy our next car from him. ”

“ We had patient and experienced salesman in Ben Atta Peters. He showed us several cars before we settled on the car that met our requirements. He was very knowledgeable about Lexus. The sales process was straightforward and the finance person was likewise thorough and the process was good. We like the car we got. Thank you. ”

“ Tremendous experience with Sherwood Schaffernoth as our sales representative. In one meeting we handled all outstanding issues and my wife drove off in her 2019 GX 460. The entire team at Lexus of Towson was first class! ”

“ Great customer service and experience ”

“ Ben and Diane were very pleasant to work with! ”

“ can i with things I needed and ALMOST ALL of those things were met. BENEDICT ATTA-PETERS was very helpful and patient ”

“ Very pleased with the service we received. ”

“ Good experience ”

“ Experience was good and fast. ”

“ They were very helpful, provided all the information I needed, and gave me a firm offer for my trade after I sent pictures and details. ”

“ Salesman was great. Will check back when back in Maryland ”

“ Service was great when I leased my vehicle. However, it was lacking when I picked my vehicle up. ”

“ This will be my third car purchased from Lexus of Towson and Shawn Issac has been my sales person each time. He has always been a consummate professional in my dealings with him, and is very knowledgeable about the vehicles he sells. He goes out of his way to find exactly what you want in your vehicle choice, which is why I'm a returning customer. ”

“ Wow, what an inspiringly pain-free experience. Cassidy Drummond is the best sales representative I have ever had the pleasure of working with. I came to Lexus of Towson after having mediocre (at best) experiences at other Lexus dealerships, one of which I leased my 2016 NX at. When it came time to turn in the vehicle, I decided to give Towson a shot given that my father has also had great experiences here. Cassidy laid out my options, didn't put pressure on me at all, and answered every question I had. He truly worked with me and did his best to offer the best deal possible. I left with a 2019 NX because of that sense of comfort that he provided; I am extremely grateful to have worked with him and plan to continue doing business with this dealership, as well as sending family and friends here. Fast forward to my 5K service. I had the pleasure of working with Chelsea Django. She was extremely sensitive to the limits of my schedule and provided service that absolutely surpassed my expectations. She is extremely knowledgable and straightforward. My SOS light was constantly red, which is understandably concerning for a brand new car, but she eased my tension with a thorough explanation and plans moving forward. Thank you to the Lexus of Towson team for always providing exceptional service with a friendly presentation! Looking forward to my next service! ”

“ The entire process was smooth from start to finish. Sales rep Laura VanVoorhis was amazing and ensured my experience was nothing less than exceptional. She ensured that I had all the information needed to be comfortable with my purchase and took extra time to show me all the lovely features of my new car. Definitely will be returning in the future! ”

“ Mr. Jonathan Butler is our sale person. He is very honest and considerate. We had a great experience purchasing a Lexus from him. He is knowledgeable and helpful. ”