2021 Lexus RX 350 Lease near White Marsh, MD
2021 Lexus RX 350 shown above (left) with optional equipment.
The Lexus RX 350 has garnered widespread fanfare for its consistent updates and unrelenting performance. The 2021 iteration takes its popularity among casual drivers and automotive enthusiasts to the next level with an upscale cabin that begs to be seen firsthand. To give you a sneak peek of how leasing this luxury SUV can revamp your daily travels, continue reading! If you have any questions, don’t hesitate to contact us at Lexus of Towson as soon as possible.
Leasing
Let’s get started by addressing what leasing entails and how you stand to benefit from this type of contract. In short, this path toward automotive acquisition allows you to borrow the RX 350 from us for a window of time that typically averages three years. This is the optimal choice for drivers that want to stay current with the latest automotive advancements, because it provides you with the opportunity to upgrade to a brand-new model as soon as your term expires. Even better, since you won’t be paying toward ownership, you’ll only be on the hook for the SUV’s expected depreciation while it’s in your possession. If you end up growing attached to the vehicle and can’t seem to part ways, then we’ll be happy to convert your term to a financing agreement, so you can pay the difference toward ownership. Otherwise, you can simply hand in the keys and walk away when your contract expires.
Performance
Without further ado, let’s pop open the hood of the Lexus RX 350 to revel in the brute strength at your fingertips when you put the pedal to the metal. It comes standard with a 3.5L V6 powertrain throttling at its core that exudes a heart-pounding 295 horsepower1 and 268 lb.-ft. of torque1. And, while FWD comes standard, you’ll have the opportunity to spring for an available Dynamic Torque Control AWD system to deliver precise handling in less-than-ideal driving conditions. This drivetrain works in tandem with variable torque split and electronic differential lock to provide some extra peace of mind when you encounter sharp turns, so you can stay on the straight and narrow while conquering your daily driving endeavors. As if that wasn’t already enough, jostled drives will become a thing of the past, thanks to standard MacPherson strut front suspension and independent double wishbone-type rear suspension.
Interior
Lexus vehicles are known for their high-end interiors, and the 2021 RX 350 is absolutely no exception to that notion. Climb in and recline in the standard NuLuxe®-trimmed power-adjustable driver’s seat to immerse yourself in peak relaxation. If you have a taste for the finer things in life, feel free to swap out this upholstery for the available leather appointments to redefine your time spent in the cockpit. Then, you can reach out to the three-zone climate control system to input your individual temperature preferences without having to reach a compromise with the rest of your passengers. Before you set out on your weekend adventure, input your destination’s coordinates on the 8-inch touchscreen to find the fastest routes down the Baltimore Beltway. Then, you can pick your favorite playlist and let clear decibels fill the cabin with the standard Lexus 9-speaker Premium Audio System.
Visit Lexus of Towson to get started on a 2021 Lexus RX 350 lease near White Marsh, MD. We have accommodating hours for your convenience and look forward to your business.
How Powerful Is the 2021 Lexus RX 350?
- The 2021 RX 350 boasts a standard 3.5L V6 engine that displaces 295 horsepower and 268 lb.-ft. of torque.
Awards
Sales Team Hours
410-769-9400
| Monday | 9:00 am - 8:00 pm |
| Tuesday | 9:00 am - 8:00 pm |
| Wednesday | 9:00 am - 8:00 pm |
| Thursday | 9:00 am - 8:00 pm |
| Friday | 9:00 am - 8:00 pm |
| Saturday | 9:00 am - 5:00 pm |
| Sunday | Closed |
Current Inventory
There are currently no 2021 Lexus RX 350 AWD 4dr SUV for Sale in inventory
Disclaimer
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Dealership Information
Crash-Test Ratings
2021 Lexus RX 350 SUV AWD Early Release
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Green Score
EPA Green Score
( California LEV-III ULEV70
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
5
1
5
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
4
1
4
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
EPA Green Score
( Federal Tier 3 Bin 70
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
5
1
5
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
4
1
4
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
Additional Vehicle Information
- Features
- Specs
- Packages
Features
Features
- Comfort
- Safety
- Technology
- Mechanical
- Exterior
- Interior
Comfort
Comfort Features
| Center console trim | leatherette |
| Floor mat material | carpet |
| Shift knob trim | leather |
| Steering wheel trim | leather |
| Interior accents | metallic-tone, chrome |
| Armrests | rear folding, rear center with cupholders |
| Floor mats | rear, front |
| Floor material | carpet |
| Door trim | leatherette |
Convenience Features
| Adaptive stop and go cruise control | semi-automatic |
| Autonomous lane guidance | lane centering |
| Power outlet(s) | USB front, USB rear, 12V cargo area, two 12V front |
| Power steering | electric, variable/speed-proportional |
| Cupholders | front, rear |
| Adaptive cruise control | |
| One-touch windows | 4 |
| Cargo cover | retractable |
| Reading lights | front, rear |
| Cargo area light | |
| Multi-function remote | panic alarm, proximity entry system, trunk release |
| Power windows | lockout button |
| Courtesy lights | door |
| Footwell lights | |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, multi-function, paddle shifter, voice control |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | rear, front |
| Remote engine start/cabin preconditioning | |
| Center console | front console with armrest and storage, illuminated |
| Steering wheel | power tilt and telescopic |
| Rearview mirror | auto-dimming |
| Easy entry | power driver seat, power steering wheel |
| Universal remote transmitter | Homelink - garage door opener |
| Storage | in floor, front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook |
| Touch-sensitive controls |
Air Conditioning
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear vents | second row |
| Air filtration |
Safety
Safety
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection |
| Lane keeping assist | |
| Traffic sign recognition | |
| Automatic emergency braking | front pedestrian, front |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Impact sensor | door unlock, fuel cut-off, alert system |
| Safety brake pedal system | |
| Camera system | rearview |
| First aid kit | |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Seat cushion airbags | passenger front |
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front, rear |
| Knee airbags | driver |
| Front airbags | dual |
| Side curtain airbags | front, rear |
Security
| Anti-theft system | alarm, vehicle immobilizer |
| Power door locks | anti-lockout, auto-locking |
Mirrors
| Side mirrors | integrated turn signals, heated, auto-dimming |
| Side mirror adjustments | power, reverse gear tilt, power folding |
Technology
Audio System
| Radio | voice operated, touch screen display, AM/FM, HD radio |
| Auxiliary audio input | Bluetooth, jack, USB, iPod/iPhone |
| Internet radio app | iHeartRadio |
| Antenna type | diversity, mast |
| In-Dash CD | single disc, MP3 Playback |
| Total speakers | 9 |
| Radio data system | |
| Speed sensitive volume control | |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Wi-Fi | hotspot |
| Smart device app function | vehicle location, maintenance status, lock operation, engine start/cabin preconditioning, maintenance scheduling |
| Driver assistance app | roadside assistance |
| Smart device app compatibility | Enform Remote Connect |
| Navigation app | Waze |
| Wireless data link | Bluetooth |
| Hands-free phone call integration | voice operated |
In Car Entertainment
| Infotainment | Enform |
| Smartphone integration | Apple CarPlay, Android Auto |
| Connected in-car apps | Amazon Alexa |
| Infotainment screen size | 8 in. |
Instrumentation
| Instrument cluster screen size | 4.2 in. |
| Warnings and reminders | lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due |
| Clock | |
| Gauge | tachometer |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Mechanical
Drivetrain
| Drive mode selector | |
| Axle ratio | 2.28 |
| 4WD type | on demand |
Brakes
| Rear brake diameter | 13.3 |
| Rear brake type | ventilated disc |
| Front brake diameter | 12.9 |
| Front brake type | ventilated disc |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Power brakes | |
| Electronic parking brake | auto off |
| Cornering brake control |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | independent |
| Front struts | MacPherson |
| Rear suspension type | multi-link |
| Rear spring type | coil |
| Front stabilizer bar | |
| Rear stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Rear shock type | gas |
| Front shock type | gas |
Stability and Traction
| Stability control | |
| Traction control | |
| Hill holder control |
Engine
| Battery saver | |
| Battery | maintenance-free |
Exterior
Lights
| Daytime running lights | LED |
| Taillights | LED |
| Headlights | auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off |
| Exterior entry lights | approach lamps |
Exterior Features
| Exhaust | integrated, dual tip |
| Rear trunk/liftgate | liftgate, power operated |
| Front bumper color | body-color |
| Mirror color | body-color |
| Door handle color | body-color |
| Rear spoiler | roofline |
| Rear spoiler color | body-color |
| Exhaust tip color | chrome |
| Grille color | chrome surround, black |
| Rear bumper color | body-color |
| Fender lip moldings | black |
| Bumper detail | rear protector |
| Window trim | chrome |
| Rocker panel color | black |
Tires and Rims
| Wheels | aluminum alloy |
| Spare tire size | temporary |
| Tire type | all season |
| Spare tire mount location | inside |
| Spare wheel type | steel |
| Tire Pressure Monitoring System | |
| Wheel spokes | 5 |
Windows
| Rear wiper | intermittent, with washer |
| Liftgate window | fixed |
| Window defogger | rear |
| Front wipers | speed sensitive, variable intermittent, rain sensing |
| Power windows | safety reverse |
| Rear privacy glass | |
| Solar-tinted glass | |
| Laminated glass | acoustic windshield |
Interior
Seats
| Driver seat power adjustments | height, 10, lumbar, reclining |
| Passenger seat power adjustments | height, 10, lumbar, reclining |
| Rear headrests | 3, adjustable |
| Rear seat folding | split |
| Front headrests | 2, adjustable |
| Front seat type | bucket |
| Upholstery | leatherette |
| Rear seat type | 40-20-40 split bench |
| Rear seat manual adjustments | reclining |
| Upholstery accents | perforated |
| Rear seat | sliding |
Seatbelts
| Seatbelt pretensioners | front, rear |
| Seatbelt force limiters | front |
| Emergency locking retractors | rear, front |
| Seatbelt warning sensor | front |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Steering
| Turns lock-to-lock | 2.7 |
Specs
Specs
Drive Type
| Drive Type | AWD |
Seating
| Standard Seating | 5 |
| Max Seating | 5 |
| Head Room (front) | 39.4 in |
| Head Room (rear) | 39.1 in |
| Hip Room (front) | 56.6 in |
| Hip Room (rear) | 56.1 in |
| Shoulder Room (front) | 57.8 in |
| Shoulder Room (rear) | 57.6 in |
| Leg Room (front) | 44.1 in |
| Leg Room (rear) | 38 in |
| Seating Rows | 2 |
Measurements of Size & Shape
| Length | 192.5 in |
| Width | 74.6 in |
| Width (without mirrors) | 74.6 in |
| Height | 67.7 in |
| Wheelbase | 109.8 in |
| Ground Clearance | 8.2 in |
| Angle of Approach | 17 degrees |
| Angle of Departure | 24.9 degrees |
| Track Width (front) | 64.4 in |
| Track Width (rear) | 64 in |
| Break-over Angle | 16.8 degrees |
Measurements of Weight
| Gross Vehicle Weight Rating | 5864 lbs |
| Gross Vehicle Weight Range | 5001-6000 lbs |
| Curb Weight | 4387 lbs |
| Gross Combined Weight Rating | 9360 lbs |
| Max Towing Capacity | 3500 lbs |
Truck Specifications
| Max Payload | 1050 lbs |
Interior Dimensions
| Cargo Volume | 16 cu ft |
| Interior Volume | 114.1 cu ft |
| Passenger Volume | 98.1 cu ft |
| Cargo Volume (rear seats down) | 32.6 cu ft |
Performance Specifications
| Aerodynamic Drag | 0.33 Cd |
| Turning Circle | 45.2 ft |
| Acceleration (0-60MPH) | 7.9 seconds |
Fuel Tanks
| Fuel Capacity | 19.2 Gallons |
Wheels and Tires
| Front Tire Type | 235/65R18 106V |
| Front Wheel Diameter | 18.0 x 8.0 in |
| Rear Tire Type | 235/65R18 106V |
| Rear Wheel Diameter | 18.0 x 8.0 in |
Packages
5 Packages Available
Includes fast-response interior heater, windshield wiper de-icer, auto-leveling headlamps, and headlamp washers.
Includes fast-response interior heater, windshield wiper de-icer, and headlamp washers.
Includes navigation system with 12.3-inch touchscreen display, Lexus Enform Dynamic Navigation with 3 year trial, Dynamic Voice Command, 12-speaker premium sound system including subwoofer, in-dash DVD/CD player, remote touchpad, Lexus Enform Destination Assist with 3 year trial, Lexus Enform App Suite 2.0, GPS-adjusted analog clock, and climate control with smog-sensing automatic recirculation mode.
Includes navigation system with 12.3-inch touchscreen display, Lexus Enform Dynamic Navigation with 3 year trial, Dynamic Voice Command, Mark Levinson 15-speaker, 835-watt premium surround sound audio system, in-dash DVD/CD player, remote touchpad, Lexus Enform Destination Assist with 3 year trial, Lexus Enform App Suite 2.0, GPS-adjusted analog clock, and climate control with smog-sensing automatic recirculation mode.
Includes perforated semi-aniline leather interior trim, power cushion extender and four-way power lumbar support for driver's and front passenger's seats, Gray Sapele wood w/ aluminum interior trim, rear armrest storage compartment, heated wood- and leather-trimmed steering wheel, LED-illuminated door sills, LED ambient interior illumination, manual rear side-door sunshades, and 20-inch split-5-spoke Superchrome alloy wheels w/ machined finish.
Includes Matte Walnut or Bamboo wood interior trim and Lexus Memory System for driver's seat, outside mirrors and steering wheel.
Testimonials
Yes, the service was great.
“ Yes, the service was great. Everyone was friendly, but when they wash my car, they left a whole Lotta lent all inside of the car. ”
“ Purchasing a new car from this dealer was a great experience. All of the staff were friendly, helpful, and courteous. Johnathon Butler outdid himself in finding the exact model and trim package I wanted. This is a stellar performance by a team whose aim is to please. ”
“ He was highly professional and accurate with information ”
“ Austin at Lexus of Towson is phenomenal! He made my car buying experience one of the best ever! His calm, patient, no pressure demeanor was much appreciated. Austin and his Manager worked with me to close an extremely fair trade deal. After my original choice was sold, they quickly searched to find and transfer the car that was meant for me from Rockville! I love ❤️ my RX 350 Premium. The rims are 🔥🔥🔥🔥. Lexus of Towson rocks! Thanks for your amazing service! ”
“ The sales rep Mr. Nettles and entire team were great to deal with. The dealership leaders were also very nice and helpful. I will be back for sure! ”
“ I had the best experience at Lexus of Towson. Everyone there is helpful, pleasant and informative. I’ve been going there for nine years It’s always positive. ”
“ Mr William was exceptionally well mannered and prepared for the task! I asked him a lot of questions and he offered the best advice accordingly. I finally gave up and listened to what made logical sense, plus received a Great Deal on my 2026! My time was well spent and my mind is now at ease! Thank You 🙏🏼 ”
“ I had an excellent experience working with Michael and the Lexus of Towson team during my recent car purchase. Michael was professional, knowledgeable, patient, and made the entire process smooth and comfortable. The experience reflected the Lexus IS 350 itself: refined, reliable, and built with attention to detail. I truly appreciated Michael, Khalid, and Austin's professionalism and would highly recommend Lexus of Towson to anyone looking for a quality vehicle and a first-class buying experience. ”
“ Bwerani was an absolute pleasure to work with. He was down to Earth, honest, and patient. Everyone else who helped me during the buying process was also top notch. I purchased a 2019 BMW 540i. A amazing car in mint condition. Thank you Lexus of Towson!⭐️ ”
“ My experience at Lexus of Towson was good. Huntley was prompt and responsive. I’m very happy with my new Lexus. ”
“ Hey Ben I like to thank for being a good salesman and being very knowledgeable and helping my wife pick out her car that she absolutely loves thank you once again good job Ben ”
“ They have everything you need and very friendly. Kevin Bonovich was patient and helpful. ”
“ I worked with Austin on getting a Lexus RZ. He was a pleasure to work with- very professional, knowledgeable, and responsive throughout the process. Highly recommend working with him and Lexus of Towson. ”
“ As a customer i couldn’t be more happier and grateful with them. My service advisor Monique Wood made the whole process easy and understandable for me. Im really happy with her service. She’s the best consultant anyone can ever ask for. im really satisfied with her service and the dealership service as well. ❤️ ”
“ Fabulous in every way with the utmost professionalism and kindness and expertise ”
“ My experience with Lexus was amazing. Kevin Bonovich was the lovely salesman that assisted me. He went above and beyond to make sure I get what I wanted. He didn’t pressure me into anything he made feel comfortable my 1st time visiting the dealership. He is very knowledgeable and met all my needs. I came across a little hiccup because of my uncertainty of the color vehicle I wanted but I contacted him and he informed me to returned the next morning. I left with my 2026 Lexus UX300. The process was worth it. Thanks Kev for making my experience great and help putting me in such a great suv ”
“ I had a great experience working with John Davenport at Lexus! This was my first car purchase and he made the whole process smooth and enjoyable from start to finish. His energy is genuinely great and I never felt stressed or overwhelmed. I am so happy with my purchase and highly recommend connecting with John if you’re looking for your next Lexus! ”
My first experience with the Parts department at Lexus of
“ My first experience with the Parts department at Lexus of Towson . The Parts person not only explained the differences with the windshield wipers but also installed them for me. ”
“ Working with Ben was great! We found a car on the website and he helped us through the process and sale. Honest, good communication, and reliable service. We will look here again when we are ready for another vehicle. ”
“ We had a great experience working with William at Lexus of Towson. We were in a rush and he was totally on top of things for a thorough but brief review of the car. He was able to quickly work out a deal with us, and even had the car driven to us after it was detailed. Hands down the best car buying experience we've ever had. ”
“ My experience at Lexus of Towson was amazing. While there were a few minor incidents along the way, our salesperson, Kevin Bonovich, was excellent to work with. The pre-owned sales manager, and I’m assuming the general manager as well, also played a big part in making me a satisfied customer and ensuring the deal worked well for both parties. I would highly recommend this dealership to anyone looking for a new or pre-owned Lexus. ”
“ Both Huntley and Khalid were very knowledgeable and helpful. They made sure everything was explained and that I left happy. ”
“ My sales representative was very knowledgeable, polite and very helpful. ”
“ Courtney was a great salesman! He let me work through all my new car anxiety without pressure!!! I am soo happy with my new car!!! ”
Lexus of towson is always great place to go to get my car
“ Lexus of towson is always great place to go to get my car maintenance. My service provider Brandon is amazing he always provides the best recommendations for my car. His amazing customer service skills is what keeps me coming back to lexus of towson. ”
“ Very helpful ”
“ Excellent service! Jonathon made the process super easy. ”
Professionalism courtesy of staff, neat clean environment
“ Professionalism courtesy of staff, neat clean environment periodic updates, follow-up call, fair and transparent price quotes Brandon Scott is a first-rate staff ”
“ They sold me a cool truck, Bwerani is GOATED, and will guard the mess out of you. Go Navy ”
“ My salesman Kevin was on point and did what inasked him to do to get me in the car I wanted and then Kaylee’d Hassan’ helped guide me through the final financing obstacles which was none and got me out the door in a very reasonable time those two guys are the best ”
“ Kevin was the Rep who worked with me for the purchase of my car. He demonstrated professionalism from the beginning to end. He was kind, and he was patient. He was able to answer all of my questions. He respected my decisions and made sure to give me all the information possible to make the best choices. He was not pushy and I appreciated that so much. His people skills is just what is needed and enabled him to demonstrate excellence in customer service. Kevin recognized that I had did my research before coming in to the dealership he respected my ideas and suggestions. He made sure I understood every step and every option that was available. The next step was to go to the finance office. Needless to say I wished that Kevin could finalize my deal for me. If you have to go to Lexus of Towson, please ask for Kevin to care for you while you're there you will be in the best hands ”
“ I had a wonderful experience with Lexus of Towson and I love my new car. Mack spent so much time with us while deciding on the car and test driving. Ziana was very helpful and professional, very easy to talk to. Such a nice touch in the final presentation with the bow and pictures. Wonderful experience all around. ”
“ Excellent customer service. We had a wonderful experience with Huntley. He was very patient and worked with us throughout the purchasing process. We really love our new car. ”
“ Josh kept me up to date on the vehicle and was very helpful. The purchase was easy compared to other dealerships ”
“ Excellent experience great staff both sales and service but highly recommend ”
“ Mike at Lexus of Towson was a great salesman. He was not pushy but very patient with showing me different models. I was very specific about the car that I was looking for. He was very knowledgeable on what was inside, and what made each car great. Mike was very knowledgeable of the mechanics and Lexus cars in general. Very genuine and great sales rep. Definitely go see Mike Crusoe for your next Lexus. The best part was celebrating together. ”
“ Had a fast and easy experience with Donell and the rest of the team to be honest this was the fastest and less hassle I have ever delt with at a dealership. 5 stars for me ”
Nice fast service smart explained every detail ask about
“ Nice fast service smart explained every detail ask about any other concerns. Making sure I’m having the best experience possible ”
“ I had a great experience working with William Stewart at Lexus of Towson. He took the time to thoroughly explain all of my options and made sure I felt comfortable and confident before making a decision. I never felt pressured. His knowledge, honesty, and patience truly stood out. William and Jake made the entire process smooth and stress-free. Highly recommend Lexus of Towson. ”
“ I had a frustrating experience with this dealership that others should be aware of. Last Friday, I contacted them about a Lexus NX 450h+ and let them know I planned to visit the following week. Greg and Lucinda had my contact information and knew I’d be coming from Northern Virginia (about a 1.5-hour drive each way). What’s disappointing is that they did not proactively inform me when the vehicle was sold earlier this week. Instead, they continued reaching out to “confirm” my visit—even after the car was no longer available. I had also clearly asked to be contacted via email or text, since phone calls disrupt my workday. Despite that, I continued receiving calls. This lack of transparency and disregard for communication preferences feels unprofessional. At best, it reflects poor coordination. At worst, it comes across as a bait-and-switch tactic to get customers in the door. I’d strongly recommend confirming availability before making the trip.. ”
“ I had a frustrating experience with this dealership that others should be aware of. Last Friday, I contacted them about a Lexus NX 450h+ and let them know I planned to visit the following week. Greg and Lucinda had my contact information and knew I’d be coming from Northern Virginia (about a 1.5-hour drive each way). What’s disappointing is that they did not proactively inform me when the vehicle was sold earlier this week. Instead, they continued reaching out to “confirm” my visit—even after the car was no longer available. I had also clearly asked to be contacted via email or text, since phone calls disrupt my workday. Despite that, I continued receiving calls. This lack of transparency and disregard for communication preferences feels unprofessional. At best, it reflects poor coordination. At worst, it comes across as a bait-and-switch tactic to get customers in the door. I’d strongly recommend confirming availability before making the trip.. ”
“ Poor Customer Service across the board. I left voicemails for call backs including to Eddy who is a Sales Manager and no return call back. It is clear based on the level of the service they could careless about selling a Lexus. ”
1. Ratings achieved using the required premium unleaded gasoline with an octane rating of 91 or higher. If premium fuel is not used, performance will decrease.




“ I had my 10,000-mile service done at the Lexus of Towson dealership today. Brandon Scott, the Service Consultant, was extremely helpful and guided me through the entire process from start to finish. He was consistently friendly, professional, and made everything easy and smooth. I really appreciate his excellent service and support. Thank you! ”