2024 Lexus GX 550 First Look in Towson, MD
Testimonials
“ Scott in the service department is THE guy! Very honest and charismatic, definitely request him for any services you need to have done at Lexus. He was knowledgeable in the issues I was having with my vehicle and provided excellent service! Thank you! ”
“ Bought my 5th Lexus from Lexus of Towson. Always a pleasure. Donnell was an outstanding and very accommodating sales representative. Service is exceptional! ”
“ Fantastic service from a kind professional Team at Lexus of Towson. Jonathan Butler is exemplary, knowledgeable and goes the extra mile to ensure all the details are addressed. The finance manager for our transaction Ms. Zaria was personable and thorough! We had a Great experience, will be back and refer others. We love our new member of the family! ”
“ Customer service is #1 with Lexus of Towson. I had back surgery 3 weeks ago, called dealer and asked if i could see this 2024 Mazda 90 Plug in Hybrid. The sales associate William, went out of his way to deliver the vehicle to me. This is customer service. I would highly recommend this dealer to others. ”
“ I RECENTLY HAD THE PLEASURE OF PURCHASING A VEHICLE FROM LEXUS OF TOWSON AND I WANTED TO RECOGNIZE THE OUTSTANDING PROFESSIONALISM WORK ETHIC AND CUSTOMER SERVICE DEMONSTRATED BY THESE STAFF MEMBERS LISTED !!! FROM THE MOMENT I ARRIVED I WAS TREATED WITH RESPECT PATIENCE AND GENUINE CARE GENERAL MANAGER YOUNESS BEKKALI AND GENERAL SALES MANAGER HERBERT VENTURA CREATED A WELCOMING CUSTOMER FOCUSED ENVIRONMENT THE BUSINESS TEAM INCLUDING JAKE FOUGHT ZIANA KEO AND LEONY MARTE BRIOSO MADE THE ENTIRE PROCESS SMOOTH TRANSPARENT AND EASY TO UNDERSTAND A SPECIAL THANK YOU GOES TO MASTER CERTIFIED SALES CONSULTANT GREG GANTHIER GREG TOOK THE TIME TO EXPLAIN EVERY FEATURE OF MY VEHICLE ANSWERED ALL OF MY QUESTIONS PROVIDED A THOROUGH TEST DRIVE EXPERIENCE AND HELPED ME FEEL COMFORTABLE AND CONFIDENT THROUGHOUT THE ENTIRE PURCHASE HIS KNOWLEDGE PROFESSIONALISM PATIENCE AND ATTENTION TO DETAIL TRULY HELPED SEAL THE DEAL THANK YOU TO THE ENTIRE TEAM FOR YOUR UNDERSTANDING HONESTY HARD WORK AND COMMITMENT TO CUSTOMER SATISFACTION IF YOU ARE LOOKING FOR A FIRST CLASS CAR BUYING EXPERIENCE I HIGHLY RECOMMEND LEXUS OF TOWSON KEEP UP THE GREAT WORK AND THANK YOU FOR MAKING MY VEHICLE PURCHASE A MEMORABLE EXPERIENCE ”
“ Donnell at Lexus of Towson made buying our car a fantastic process. We could not be happier with our Lexus and are thankful for the seamless and simple car buying experience! ”
“ Huntley was an awesome salesman and a man of his word. I had a great car shopping experience! ”
“ Very pleasant experience buying a new car! Josh was excellent, very helpful and knowledgeable. ”
“ I had my 10,000-mile service done at the Lexus of Towson dealership today. Brandon Scott, the Service Consultant, was extremely helpful and guided me through the entire process from start to finish. He was consistently friendly, professional, and made everything easy and smooth. I really appreciate his excellent service and support. Thank you! ”
Yes, the service was great.
“ Yes, the service was great. Everyone was friendly, but when they wash my car, they left a whole Lotta lent all inside of the car. ”
“ Purchasing a new car from this dealer was a great experience. All of the staff were friendly, helpful, and courteous. Johnathon Butler outdid himself in finding the exact model and trim package I wanted. This is a stellar performance by a team whose aim is to please. ”
“ He was highly professional and accurate with information ”
“ Austin at Lexus of Towson is phenomenal! He made my car buying experience one of the best ever! His calm, patient, no pressure demeanor was much appreciated. Austin and his Manager worked with me to close an extremely fair trade deal. After my original choice was sold, they quickly searched to find and transfer the car that was meant for me from Rockville! I love ❤️ my RX 350 Premium. The rims are 🔥🔥🔥🔥. Lexus of Towson rocks! Thanks for your amazing service! ”
“ The sales rep Mr. Nettles and entire team were great to deal with. The dealership leaders were also very nice and helpful. I will be back for sure! ”
“ I had the best experience at Lexus of Towson. Everyone there is helpful, pleasant and informative. I’ve been going there for nine years It’s always positive. ”
“ Mr William was exceptionally well mannered and prepared for the task! I asked him a lot of questions and he offered the best advice accordingly. I finally gave up and listened to what made logical sense, plus received a Great Deal on my 2026! My time was well spent and my mind is now at ease! Thank You 🙏🏼 ”
“ I had an excellent experience working with Michael and the Lexus of Towson team during my recent car purchase. Michael was professional, knowledgeable, patient, and made the entire process smooth and comfortable. The experience reflected the Lexus IS 350 itself: refined, reliable, and built with attention to detail. I truly appreciated Michael, Khalid, and Austin's professionalism and would highly recommend Lexus of Towson to anyone looking for a quality vehicle and a first-class buying experience. ”
“ Bwerani was an absolute pleasure to work with. He was down to Earth, honest, and patient. Everyone else who helped me during the buying process was also top notch. I purchased a 2019 BMW 540i. A amazing car in mint condition. Thank you Lexus of Towson!⭐️ ”
“ My experience at Lexus of Towson was good. Huntley was prompt and responsive. I’m very happy with my new Lexus. ”
“ Hey Ben I like to thank for being a good salesman and being very knowledgeable and helping my wife pick out her car that she absolutely loves thank you once again good job Ben ”
“ They have everything you need and very friendly. Kevin Bonovich was patient and helpful. ”
“ I worked with Austin on getting a Lexus RZ. He was a pleasure to work with- very professional, knowledgeable, and responsive throughout the process. Highly recommend working with him and Lexus of Towson. ”
“ As a customer i couldn’t be more happier and grateful with them. My service advisor Monique Wood made the whole process easy and understandable for me. Im really happy with her service. She’s the best consultant anyone can ever ask for. im really satisfied with her service and the dealership service as well. ❤️ ”
“ Fabulous in every way with the utmost professionalism and kindness and expertise ”
“ My experience with Lexus was amazing. Kevin Bonovich was the lovely salesman that assisted me. He went above and beyond to make sure I get what I wanted. He didn’t pressure me into anything he made feel comfortable my 1st time visiting the dealership. He is very knowledgeable and met all my needs. I came across a little hiccup because of my uncertainty of the color vehicle I wanted but I contacted him and he informed me to returned the next morning. I left with my 2026 Lexus UX300. The process was worth it. Thanks Kev for making my experience great and help putting me in such a great suv ”
“ I had a great experience working with John Davenport at Lexus! This was my first car purchase and he made the whole process smooth and enjoyable from start to finish. His energy is genuinely great and I never felt stressed or overwhelmed. I am so happy with my purchase and highly recommend connecting with John if you’re looking for your next Lexus! ”
My first experience with the Parts department at Lexus of
“ My first experience with the Parts department at Lexus of Towson . The Parts person not only explained the differences with the windshield wipers but also installed them for me. ”
“ Working with Ben was great! We found a car on the website and he helped us through the process and sale. Honest, good communication, and reliable service. We will look here again when we are ready for another vehicle. ”
“ We had a great experience working with William at Lexus of Towson. We were in a rush and he was totally on top of things for a thorough but brief review of the car. He was able to quickly work out a deal with us, and even had the car driven to us after it was detailed. Hands down the best car buying experience we've ever had. ”
“ My experience at Lexus of Towson was amazing. While there were a few minor incidents along the way, our salesperson, Kevin Bonovich, was excellent to work with. The pre-owned sales manager, and I’m assuming the general manager as well, also played a big part in making me a satisfied customer and ensuring the deal worked well for both parties. I would highly recommend this dealership to anyone looking for a new or pre-owned Lexus. ”
“ Both Huntley and Khalid were very knowledgeable and helpful. They made sure everything was explained and that I left happy. ”
“ My sales representative was very knowledgeable, polite and very helpful. ”
“ Courtney was a great salesman! He let me work through all my new car anxiety without pressure!!! I am soo happy with my new car!!! ”
Lexus of towson is always great place to go to get my car
“ Lexus of towson is always great place to go to get my car maintenance. My service provider Brandon is amazing he always provides the best recommendations for my car. His amazing customer service skills is what keeps me coming back to lexus of towson. ”
“ Very helpful ”
“ Excellent service! Jonathon made the process super easy. ”
Professionalism courtesy of staff, neat clean environment
“ Professionalism courtesy of staff, neat clean environment periodic updates, follow-up call, fair and transparent price quotes Brandon Scott is a first-rate staff ”
“ They sold me a cool truck, Bwerani is GOATED, and will guard the mess out of you. Go Navy ”
“ My salesman Kevin was on point and did what inasked him to do to get me in the car I wanted and then Kaylee’d Hassan’ helped guide me through the final financing obstacles which was none and got me out the door in a very reasonable time those two guys are the best ”
“ I would not take my car here to get my tire pressure checked. One of the worst dealership experiences I have had in my 60+ years of driving. Needed a new windshield to get my 2022 Rx450hl through inspection. Called and when finally answered both Parts Dept & Svc. Adviser, said windshield would be in the next day and installed by COB. Fast, rather slow forward 4 days later windshield is installed. Also, phones are frequently not answered nor VM returned. To this end left over a dozen messages with Svc. Mgr., GM. & Svc. Advisor, for a status update and received 2 VMs from Advisor with little to no information. Worst part, asked service advisor, aka work writer, to: 1) not reinstall several items stuck on windshield…they were; 2) coordinate with insurance company for payment, which I had cleared…he did not; 3) for updates…none. Was told repairs would run around $1000… but, they were actually $2300. This price was excessive as the job was subcontracted. Was told he would be at dealership to check me out…he was not as he left early. Topping this all off was blue tape on the top of the windshield to the top of vehicle. Asked what was up with this and no one, absolutely no one knew what this meant. Truly NOT a quality dealership selling a major brand no less. ”
“ Josh is the man!! If you’re lucky, you’ll hear a couple of his stories. If you’re real lucky, you’ll hear a couple of them over a cold beer after you get a deal on your brand, new Lexus. ”