“ ” Donnell was professional and helpful. The process was smooth and transparent. He made sure to answer all of our questions to ensure we got exactly what we wanted. No high pressure sales; highly recommend!

“ ” Great customer service waiting wasn’t long cleaning on vehicle was great great hospitality thank you

“ ” First and foremost, I like to thank John for his patience, not being push me in the process of purchasing my vehicle with me he displayed excellent customer service.

“ ” Austin did a great job on selling me a car. Communication was good and made my purchase smooth.

“ ” Absolutely wonderful and professional experience. I never felt rushed and was given all the time I needed to assure I made a good decision, while receiving counsel in making that decision. Pastor John Davenport is an outstanding person, and you will be guided in the right direction in making your...

“ ” I had a great experience here. I worked with Donnell— he was very kind, calm, and not pushy. I was able to get the car I wanted, within my budget. The service, facilities, and new car buying experience were great for me. It is one of my biggest pet peeves to feel rushed and pressured when making...

“ ” Mr Iliass Zouita who meet as service assistance greeting on day of the service..All the staffs are friendly and kindly professionally.

“ ” Recently purchased a new 2026 RX350 Luxury from Towson and worked with Kevin Bonovich. Kevin is an excellent sales person and was transparent and informative through thr entire process. We got the car for a better deal then we thought we could. Kevin was fully present throughout the process and has...

“ ” Greg was very pleasant to deal with!

“ ” Jonathan Butler was great from our first phone conversation in December. He knew what I wanted and what my budget was and worked to meet both. He went out of his way to ensure I was comfortable with the entire purchase process. I would recommend Jonathan and Lexus of Towson to anyone looking to...

“ ” Great service by Gregory! He was very patient, courteous and helpful. We are pleased to have bought our Lexus Rx 350h from Towson.

“ ” Brandon was excellent from the moment my car arrived at the dealership to the time I picked it up. He kept me updated throughout the entire process, helped me secure a loaner, and genuinely showed that he cared. When I came to pick up my car, it was clean inside and out without me even asking....

“ ” I was at the Lexus of Towson yesterday for oil change and tire rotation. Also there was a recall from Lexus to update the back camera software. Monique Woods was my tech advisor. I am very glad to have her take care of my car every time. She is very knowledgeable and helpful. She is very friendly...

“ ” Great! He was very accommodating. I was welcomed with a smile and warm hands. I cherished the way they treated me here. Thank you.

“ ” Had a great car buying experience here. Huntley was the salesperson I worked with and he was efficient with his process. They worked with me on the price of my trade in as well as the price of the car. I had an idea of the model I wanted so I didn’t need to shop around but the whole process was...

“ ” My purchasing experience at Lexus of Towson was exceptional because of my salesman, Adam. Adam’s technical AI knowledge made me feel comfortable with this purchase. He answered and explained every question I asked (and there were alot!). I appreciate that Adam made me feel like I was not just a...

“ ” Always the best service. Been coming here for many years… never a bad experience

“ ” The experience at Towson LEXUS was Amazing! Johnathan has the best energy and always takes care of me! He had breakfast and smokes waiting 😋😊 This is a second purchase and he was great again! Khalid had great energy as well, paperwork was easy, these two are my picks 💪🏾

“ ” I had an 18 yr old LEXUS and Matt showed me the same level of professionalism as if it was a new car! Today, I had the newer car serviced to establish a maintenance record and was I ever surprised to know that I still had Matt as my service consultant! He is amazing; he is patient, works to ensure...

“ ” Excellent service and every in every direction. Gregory was outstanding our representative.

“ ” Salesman, Austin, was pleasant, competent and eager to help. Jared and Khalid especially helpful on handling the finance matters. We are grateful for everyone's assistance.

“ ” Alex is a wonderful salesperson and we are very happy with all his help. We had a question about the way to have the car attach to our garage door opener. So, he referred us to someone else who was supposed to call us. That person has never contacted us. Other than that everyone else was wonderful.

“ ” I always knew eventually I would own a Lexus. My family members have been Lexus owners since 2003. I wasn’t 100% sure that I was ready to make that move, so I decided to call John Davenport, at Lexus of Towson, to test drive a few models. John was so patient with me. He thoroughly explained the...

“ ” I had the best experience with my sales rep and financial rep at Lexus of Towson, Kevin and Ziana were fantastic thank you both for all of your help!

“ ” Matt awesome and I always appreciate his services and his dedication to help people.And he’s the best of the bunch at Lezus.

“ ” Monique at Lexus of Towson was very helpful and professional, she kept me aware of what was going on with my vehicle from the time it was towed there until the time my vehicle was finished. Thank you Monique for keeping me at ease.

“ ” My experience at Lexus of Towson was absolutely a great one. The car salesman Austin did a wonderful job in listening, understanding & paying attention to detail. He gave us solutions to things we thought were a problem. He was extremely nice & welcoming. He took the lead once we explained what we...

“ ” Great experience with Salesperson and staff. They are very helpful knowledgeable and friendly. Easy to make right decision.

“ ” Wonderful Matt has to be the best service technician ever very courteous very respectful took care everything and they very, very very professional way. I would like for him to be my service guy every time I come.

“ ” Service was GREAT!!! Adam has a GREAT FUTUR as salesperson!!!

“ ” Jonathan and the entire team at Lexus of Towson were fantastic to deal with. Highly recommend!!!

“ ” I had a great experience at Lexus of Towson for the servicing and maintenance of my 2022 Lexus. From the moment I arrived, the staff was professional, courteous, and well organized. The service advisors, Lliass and his team took the time to explain what my vehicle needed, answered my questions...

“ ” LOVE my new IS 350F Sport!! Great car buying experience and Jared & Ben were wonderful to work with. They were patient with me during the process with my super busy work schedule, and very communicative. I would definitely buy another vehicle from them!

“ ” Jonathan was there to assist me when I had an accident and my almost 3 year old car was totaled. I have used him for a number of years to purchase an automobile. As the reputation of car dealers is not to tryst. I do trust him. He went out if his way to pick me up from the rental company and synced...

“ ” Ben did a great job answering all of my questions! He took time to explain the technology in my new car and followed up after the sale!

“ ” (Translated by Google) undefined (Original) Brian saw some small dings in the paint and got them redone. That was very much appreciated

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“ ” (Translated by Google) undefined (Original) A big big thank you to this dealership team coming to the rescue to help us out in a crisis! You can count on their follow through and resolution with any of your car’s needs and rest assured you will be well taken care of! We have been so happy with...

“ ” Overall good experience. Josh was great. Hate how long the process takes. I cannot understand why it takes 3+ hours (no fault of Josh the salesman). Was hoping to get dash cam included but no offer or incentive to convince me or to pay in full $700 for it. Was misquoted the interest rate and not...

“ ” (Translated by Google) undefined (Original) Donnell was very professional, and courteous! I would certainly like to work with him in the future

“ ” They don’t clean and remove the snow off their side walk Along their property full of snow that ppl or customers can walk safely or even to cross the west road to York road. It’s not safe to walk in the street I near gotten hit by cars just because Lexus dealership can’t clean up their...

“ ” I dropped my Lexus RZ off on 12/12/25, and it was not ready until 1/21/26-an excessive and unacceptable delay. My vehicle had multiple service campaigns and recalls, which makes the forthcoming lack of accuracy and oversight especially troubling. In addition to the recall work, I paid extra for the...