Lexus of Towson
SERVICE DEPARTMENT

Our Location

Lexus of Towson
1040 York Road Beltway Exit 26A
Towson, MD 21204

Service: 410-847-7377
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Service Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Buy 4 New tires get alignment for $99.95 : $99.95
Buy 4 New tires get alignment for $99.95

$99.95

with the purchase of 4 tires. alignment $99.95. Regularly $159.95.

Expires 12/31/19. See dealer for details.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Major Services : $50.00 OFF
Major Services

$50.00 OFF

*Valid only lexus

Expires 12/31/19. See dealer for details.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Fuel System Service : $249.95
Fuel System Service

$249.95

*Valid only Lexus

Expire12/31/19. See dealer for details.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Director BILL  MORTIMER
X
(410) 769-9400

We'd like to welcome Bill back to Lexus of Towson! Bill returns to us after being away for a little over a year. He was an awesome Service Consultant here in his previous role and using what he learned in is year away he will be just what we need keeping an eye on our Guests needs and concerns. Welcome back Bill Dealer Bio upcoming....

Service Director
BILL MORTIMER
Service Consultant R. SCOTT JOHNSON
X
(443) 632-2910

Been with Lexus since 2001

Service Consultant
R. SCOTT JOHNSON
Service Consultant VINCE  GEPPI
X
(410) 769-9400
Service Consultant
VINCE GEPPI
Service Consultant ANDY  WOO
X
(410) 769-9400
Service Consultant
ANDY WOO
Service Consultant MONIQUE  WOOD
X
(410) 769-9400
Service Consultant
MONIQUE WOOD
Service Consultant ETHAN  SNADER
X
Service Consultant
ETHAN SNADER
Service Consultant MATT  GRIFFIN
X
(410) 769-9400
Service Consultant
MATT GRIFFIN
Guest Relations Manager NANCY  GEPPI
X
(410) 769-9400
Guest Relations Manager
NANCY GEPPI
Shop Foreman Mike Welsh
X
Lexus Master Certified
Shop Foreman
Mike Welsh

Contact Information


Very responsive and courteous salesman. Sherwood Schaffernoth followed up all my requests quickly. He answered all my questions satisfactorily. He offered me to call him, if I have any question.

- Coolguy, DEALERRATER

George Zicopoulos was a wonderful sales person we felt he was excellent in giving us as much information about the car an ask us to call or come in for assistance and we may need it thank Michael for his assistance also. I would refer them to any of our friends.

- Helena Busick, GOOGLE

Mike Shuman and Dianne Saunders provided me with superior service. I flew from SC to buy my car from Lexus of Towson.

- Daniel Sine, GOOGLE

I was pleased with the excellent service, friendliness and knowledge of our sales person, Jonathan Butler. He listened to our wants and needs. He didn't badger us when we needed time. He knew the car was for me and spoke to me not just to my husband which many sales people do. I highly recommend...

- Mona Barr, GOOGLE

Great buying experience. Sherwood was excellent. He made the process very smooth. Gave us a great deal on the new car. The car is excellent and we could not be happier. We will definitely be back to buy our next car from him.

- Ali Khayyer, GOOGLE

We had patient and experienced salesman in Ben Atta Peters. He showed us several cars before we settled on the car that met our requirements. He was very knowledgeable about Lexus. The sales process was straightforward and the finance person was likewise thorough and the process was good. We like...

- Thomas Hinton, GOOGLE

Tremendous experience with Sherwood Schaffernoth as our sales representative. In one meeting we handled all outstanding issues and my wife drove off in her 2019 GX 460. The entire team at Lexus of Towson was first class!

- Jack Chamberlain, GOOGLE

Great customer service and experience

- Gino, CARGURUS

Ben and Diane were very pleasant to work with!

- Huyen, CARGURUS

can i with things I needed and ALMOST ALL of those things were met. BENEDICT ATTA-PETERS was very helpful and patient

- John Vaughters, GOOGLE

Very pleased with the service we received.

- Kristy, CARGURUS

Good experience

- huggiebear500, CARGURUS

Experience was good and fast.

- La'Cheryl White, GOOGLE

Salesman was great. Will check back when back in Maryland

- Brenda, CARGURUS

They were very helpful, provided all the information I needed, and gave me a firm offer for my trade after I sent pictures and details.

- Dave, CARGURUS

Service was great when I leased my vehicle. However, it was lacking when I picked my vehicle up.

- Fiorella Herrera, GOOGLE

This will be my third car purchased from Lexus of Towson and Shawn Issac has been my sales person each time. He has always been a consummate professional in my dealings with him, and is very knowledgeable about the vehicles he sells. He goes out of his way to find exactly what you want in your...

- richard givens, GOOGLE

Wow, what an inspiringly pain-free experience. Cassidy Drummond is the best sales representative I have ever had the pleasure of working with. I came to Lexus of Towson after having mediocre (at best) experiences at other Lexus dealerships, one of which I leased my 2016 NX at. When it came time to...

- Ebru Yucel, GOOGLE

The entire process was smooth from start to finish. Sales rep Laura VanVoorhis was amazing and ensured my experience was nothing less than exceptional. She ensured that I had all the information needed to be comfortable with my purchase and took extra time to show me all the lovely features of my...

- Shanica Boyd, GOOGLE

Mr. Jonathan Butler is our sale person. He is very honest and considerate. We had a great experience purchasing a Lexus from him. He is knowledgeable and helpful.

- Xueying Wang, GOOGLE

Wow, what an inspiringly pain-free experience. Cassidy Drummond is the best sales representative I have ever had the pleasure of working with. I came to Lexus of Towson after having mediocre (at best) experiences at other Lexus dealerships, one of which I leased my 2016 NX at. When it came time to...

- EbruYucel, EDMUNDS

Wow, what an inspiringly pain-free experience. Cassidy Drummond is the best sales representative I have ever had the pleasure of working with. I came to Lexus of Towson after having mediocre (at best) experiences at other Lexus dealerships, one of which I leased my 2016 NX at. When it came time to...

- ebruyucel, DEALERRATER

Wow, what an inspiringly pain-free experience. Cassidy Drummond is the best sales representative I have ever had the pleasure of working with. I came to Lexus of Towson after having mediocre (at best) experiences at other Lexus dealerships, one of which I leased my 2016 NX at. When it came time to...

- Ebru Yucel, CARS

Amazing sales team with top notch customer service , I'm definitely happy with my new LS460 .Thanks again George Z. (Sales Rep)

- Tyrone S., GOOGLE

Great Service

- Christopher Wong, GOOGLE

Excellent service from my sales associate. He understood what I wanted and found me a car to meet those needs and it was at the price I wanted to pay.

- Giulio DelGallo, GOOGLE

Lexus of Towson was one of the most enjoyable car purchasing experiences we have ever had. Huntley Dehaney was very professional and helpful and accommodated all of our requests. I would highly recommend seeking him out to assist in your Lexus purchasing experience!

- Kelly McLaughlin, GOOGLE

Lexus of Towson is a great place to purchase your new Lexus. I had been to 2 other dealerships in the area recently and preferred this one much more in terms of the people working there and the building itself. Sherwood Schaffernoth was friendly and made purchasing my new GS F easy and not...

- Luke Schwenke, GOOGLE
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